At LogoLordz, we have rendered our terms and conditions in such a
manner that you won't find it difficult to understand. Agreeing
to our terms and conditions will help us in providing with the security
that we have pledged for. It is advised to read terms and conditions
properly carefully as to avoid perplexity in future.
Revision Policy
LogoLordz offers unlimited free revisions of your design
until you are satisfied. It seldom happens that our clients would
return with their designs because we work precisely according to
the guidelines provided by them. Thus, chances of discrepancy are
automatically very low. However, if you find discrepancy in your
design you can return to us. We will make necessary amendments to
your design without charging extra for our services.
Refund Policy
We at LogoLordz offer complete money back guarantee for
the convenience of our clients. Our money-back guarantee comes alive
the moment you place an order with us. After you have received the
logo that you have ordered, you have the option to choose or not
to choose. The decision is solely yours. In case, you find the logo
options discrepant with the instruction that you have provided,
you reserve the right to disapprove it and get your money refunded.
This refund request can't be materialized once you have requested
the final file formats. The Refund Policy is applicable on all design
services that we offer. Please note that you can only request a
refund within 2 months of placing an order. You order will not be
entitled for a refund if it is more than 2 months old.
Our refund policy
is not just applicable to logo design jobs but also for the amount
that has accidentally been charged extra. For inquiry on our refund
policy you can call us at our toll free number or place a request
through our 24 hour customer support.
Quality Assurance Policy
We cherish our relationship with our clients more than anything.
All our services are targeted towards providing maximum satisfaction
to our clients. For each design that we create, a thorough
research is being undertaken as to ensure quality and uniqueness
in your design. We never embark on your any job without prior researching.
Your satisfaction is the magic word that motivates us to do better.
Thus, whatever we do is targeted in the direction of your satisfaction.
Our designers, while working on your job, ensure that the design
they create for should comply with the specifications you have provided
in your order form. LogoLordz aims at providing its clients
with error-free ready-to-download designs. At every step, we ensure
to maintain quality.
100% Satisfaction Guarantee
We have always maintained satisfaction of our clients as our first
priority. When you return to us with your design for amendment,
our design team takes it as a challenge. We work according to the
specifications until you are 100% satisfied with the results. We
modify your design until you find it absolutely the way you want
it to be. In case, you require us to coordinate with your printing
company we will do that as well. For your convenience, we also offer
complete coordination with your printing company for free.
Shipment Policy
LogoLordz provides free shipping service to its clients.
You will get your final design files in your 'myAccount Area' within
the time specified in the package. Moreover, if you are in a haste
and want to see logo samples, just pay $80 extra and get first logo
samples in just 24 hours via our unique Rush Delivery service. For
further assistance and queries, feel free to contact us at 24-Hour
Customer Support Center.
Record Maintenance
Receiving final files does not mean that we erase your information
and work from our data bank. Even after providing you with the final
files, we maintain a record of your finalized design. Thus, if you
need these final files again in future, we can send them to you.
To obtain these files you can make request to us and we will provide
you with the final files.
Copyrights of Logo
LogoLordz retains all the right of all logo concepts
that you view in 'myAccount Area' before the request of final files.
Once you have requested the final files of your logo, you reserve
the right to coordinate with the copyright agencies to transfer
the copyrights of logo to your business name and complete the process.
Customer Support
Customer support at LogoLordz is available 24/7. You
can speak to our Sales Professionals about your queries and concerns.
Our 24-Hour Customer Support center
will assist you through the process and give prompt response to
your queries and concerns.
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